University Plaza Waterfront Hotel

Anita S. 2 months ago

We had a good stay overall. The room was very clean, quiet, and well maintained. We upgraded to a courtyard view for an additional $25 per night, and it was absolutely worth it. We also appreciated the full-size refrigerator and microwave, free convenient parking, and the fact that we could still use the restroom and get ice after checkout. The pool and jacuzzi water seemed well maintained, and neither my husband nor I experienced any skin irritation. We also enjoyed hearing the nearby jazz concert from the hotel during our stay. The main reason I did not give 5 stars was the atmosphere around the pool and recreation areas. There were dogs roaming the property, children playing softball and kickball near lounge seating, and groups of teens occupying the whirlpool without apparent adult supervision. At times, it felt more like a community recreation area or a place for parties and sleepovers than a relaxing hotel environment. We also found it inconvenient that pool towels had to be picked up from the front desk, and used towels were left around the pool area throughout the day rather than being collected more frequently. Overall, the room, amenities, cleanliness, and parking were

Y K 3 months ago

We had a good stay on the way back home from Sacramento. Checking in and out was a smooth prosess, room was very clean and comfortable equipped with a full-size fridge, microwave, and enough electrical outlets. Its great outdoor courtyard with a pool, hot tub,and outdoor seating. The hotel rule at the room said towels provide from the pool house but the pool house was closed when we went to the pool area at 7:30pm. We were so tired to go back to the front desk. It would be nicer if the pool house hours on the notice. Anyway this hotel was a cool spot to stay, and highly recommend.

Just Me 8 months ago

If you are seeking fluffy pancakes and a delectable egg omelette, this establishment is the ideal destination. Simply stop by for a quick meal. The food was exquisite. Thank you, Martha and Tina, for providing exceptional service that put a smile on my face. My family and I thoroughly enjoyed every bite. The food was served warm. However, we were disappointed to find that the men's and women's restrooms were not clean. Nevertheless, we were warmly welcomed by Veronica and Susana at the front desk. We will come back for breakfast again.